Find out where the time is going.
Twenty-four questions about how work actually moves through your business. You get a written answer: where it is getting stuck, what that is costing you, and what to change first.
Five minutes. No call needed.
- Where work is stalling, and why
- What it is costing you now
- The one thing to fix first
- What to do this week, this month, this quarter
- What you can do yourselves without me
Talk it through 25 minutes, straight to the point.
Two things before the questions.
Answer the four above to carry on.
End-to-end workflow ownership
Whether someone owns outcomes across departmental boundaries.
Marked rows are answered below already. Change anything that is not right.
Answer all three to carry on.
Capacity and headcount leverage
Whether volume can increase without proportional hiring.
Answer all three to carry on.
Handoffs and cycle time
Where work waits, repeats or loses context.
Answer all three to carry on.
Manual work and exception load
How much effort is spent outside the standard process.
Answer all three to carry on.
Systems fit and integration
Whether systems support the workflow or force workarounds.
Answer all three to carry on.
Information and management control
Whether leaders can see and explain performance without reconstruction.
Answer all three to carry on.
Automation readiness
Whether processes are stable and owned enough to automate safely.
Answer all three to carry on.
AI value readiness
Whether AI initiatives are tied to measurable work, cost, speed or revenue.
Answer all three to carry on.
Where should the answer go?
Your answers are on the next screen. I read every one of these.